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Inclusions & extras

Know what is included before you join.

A plain-language guide to the membership fee, plan access and the clinical or third-party services that may carry an additional charge.

Current fees, included access, additional charges and membership terms are provided in writing before enrolment. Please do not email medical details.

A patient discussing an ongoing care plan with a GP
Member guidePlan fee. Clinical extras. External costs.IndividualFamily
Illustrative image
GMC-registered doctorsIndependent clinical decisions
CQC-registered serviceCare within a regulated setting
30+ years combined experienceExperienced GP-led care
At a glance

The detail that matters.

Membership should make access clearer without weakening clinical judgement, confidentiality or the need to use urgent services appropriately.

01

Membership fee

Covers only the access and services expressly listed for your Individual or Family plan.

02

Additional clinical services

Longer or extra appointments, tests, forms, reports, procedures, specialist pathways or visits may have a separate fee.

03

Third-party charges

Pharmacies, laboratories, imaging providers, hospitals and specialists set and collect their own fees unless explicitly bundled in writing.

Membership in practice

What this means for your care.

The plan organises access. The doctor still makes each clinical decision according to your needs, the evidence available and the safest care setting.

Your written plan defines the commercial service. Your clinician defines the medical plan.

01

Appointment allowance or access

Check whether the plan uses included appointments, credits, discounted fees or another arrangement, and how unused access is handled.

02

Clinical boundaries

A consultation includes professional assessment and advice. It does not guarantee a prescription, test, certificate, report or referral.

03

External fulfilment

A prescription is not the medicine; a referral is not the specialist visit; a test request is not the laboratory service. Each provider confirms its own charge.

04

Family plan use

Check how access is allocated across named members and whether any limits are per person or shared across the plan.

Before you rely on the plan

Set expectations once.

Keep the plan summary and terms. Accurate member details and clear limits make care safer and prevent unexpected charges.

Have ready

  • The current written plan summary
  • The full fee and billing frequency
  • Included appointment types, duration and quantity or access rules
  • A list of likely additional Allhours GP charges
  • How pharmacy, laboratory and specialist costs are handled

Important limits

  • Do not assume “membership” means unlimited appointments
  • Do not assume every appointment format is included
  • Medicines and dispensing are normally separate from the GP assessment
  • A referral does not include external specialist fees
  • Ask for the total known cost before agreeing to an additional service
A simple route

From enquiry to ongoing care.

The member journey stays clear from the first plan summary through each consultation and follow-up.

01

Request

Ask for the current plan summary in a format you can keep.

02

Compare

Check Individual and Family eligibility, access and billing against how you expect to use care.

03

Clarify

Ask about any service or charge that is not expressly listed.

04

Decide

Enrol only after the fee, terms and likely extras are clear.

Useful answers

Before you decide.

The practical details should be clear before you enrol or rely on membership for care.

Are medicines included in membership?

Do not assume so. A prescription requires clinical assessment, and the dispensing pharmacy normally charges separately for the medicine and any delivery.

Are blood tests and scans included?

Only when your written plan explicitly says so. Sampling, laboratory analysis, imaging and review can be separate services with separate fees.

Does a referral include the specialist appointment?

Usually not. The external specialist or hospital confirms its own consultation, test and treatment charges.

Are medical reports and forms included?

Only those expressly listed. Reports, occupational medicals, insurance work and complex forms may need a separate appointment and fee.

What if a cost changes?

The service should explain the current charge before you commit. Membership fee changes follow the notice and contract terms supplied to you.

Membership enquiries

Ask for the current plan summary.

Email your name, contact details and whether you are interested in Individual or Family membership. Please do not include symptoms, medicines or other medical information in ordinary email; the team will explain the secure route when clinical information is needed.

Allhours GP membership

Plan details, eligibility and practical questions.

Address22 Oxford Court,
Manchester
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Official guidance used for this page:
General membership information only. Your written plan summary, membership terms and the clinical advice given for your care take priority.

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