Fever & everyday illness
Talk through how your child is feeling, what has changed and whether they need to be seen promptly.
When your child is unwell or something does not feel right, a GP can help you make sense of the symptoms and decide what care is needed. We listen to you and involve your child in a way that suits their age and understanding.
Please use email for appointment enquiries only. Do not send symptoms, photographs or sensitive health information by ordinary email; our team will explain how to share clinical details securely.

If your child needs help now, do not wait for an email reply. Call 999 for a life-threatening emergency. For urgent advice call NHS 111; for children under 5, use the phone service.
Urgent & emergency help ↗Children can be hard to read, especially when symptoms change quickly. A GP can assess your concern and explain whether your child needs advice, an examination, a test or more urgent care.
Talk through how your child is feeling, what has changed and whether they need to be seen promptly.
Discuss a new or ongoing skin concern and the safest way for a clinician to assess it.
Explore symptoms with a GP and whether a hands-on examination is needed.
Review a persistent cough or allergy concern. Breathing difficulty needs urgent help rather than an email enquiry.
Make a plan for symptoms that keep coming back or have not improved as expected.
Raise questions about sleep, behaviour, growth or general wellbeing and discuss an appropriate next step.
This is a guide to common reasons for a GP conversation, not a list of conditions that can always be treated remotely. The clinician will consider your child’s age, symptoms and individual needs.
We ask what you have noticed, listen to your child when they can take part, and explain the assessment in language that makes sense to both of you.
How to arrange an appointmentWe will ask about the symptoms, how your child is behaving and any relevant history through a suitable clinical channel.
The GP will consider whether a remote consultation is appropriate or whether an examination or urgent service is safer.
You will have a clear plan, including what to watch for and when to seek further help.
A video or telephone conversation can be a helpful starting point, but children may need a physical examination or another service depending on their symptoms.
A GP can speak with you and your child, ask questions and decide whether remote care is enough for a safe next step.
Chosen when clinically suitableIf your child needs to be examined, the GP will explain the appropriate face-to-face or urgent care route.
Recommended when neededA prescription is never automatic. Decisions about treatment, tests and referral follow the clinical assessment.
Children and young people should be listened to and treated as individuals. We take account of their age and understanding, involve them in decisions and consider consent and confidentiality carefully.
Our GP team is GMC registered and brings more than 30 years of combined clinical experience. Allhours GP is CQC registered.
Listen to the child when they can take part in the conversation.
Choose a safe route if an examination or urgent help is needed.
Explain the plan so you know what to do if things change.
Email our team to arrange the right next step for your child. We will confirm the appointment format, clinician, length and full fee before you decide.
In your email, include your name, a way to contact you and that you are enquiring about a children’s GP appointment. Please do not include symptoms, photographs or other medical information.
Email is not monitored for emergencies. If your child needs urgent help, call 111 or 999 as appropriate.
Email our teamWhat to expect when arranging GP care for a child or young person.
Sometimes. A GP will consider your child’s age and symptoms before deciding whether video or telephone is suitable. An in-person examination or urgent service may be needed instead.
When a child can join the conversation, the GP will speak with them in a way they can understand. The clinician will also consider their wishes, consent and confidentiality according to their age and individual circumstances.
Please do not send medical details or photographs by ordinary email. Use email to arrange an appointment; our team will explain the appropriate secure way to share clinical information.
The GP will decide what is needed after hearing the symptoms and history. Some concerns cannot be assessed safely remotely, and the clinician will explain the next step.
Only when the GP decides that a medicine is clinically appropriate after a safe assessment. Advice, an examination or further care may be a better next step.