Before enrolment
Check the total recurring fee, billing date, payment method, contract length, included access, extra costs and cancellation method.
Fees & membership terms
Clear terms make care easier to trust.
What to check about fees, recurring payments, the contract period, plan changes, cancellation and what happens after membership ends.
Current fees, included access, additional charges and membership terms are provided in writing before enrolment. Please do not email medical details.
GMC-registered doctorsIndependent clinical decisions
CQC-registered serviceCare within a regulated setting
30+ years combined experienceExperienced GP-led care
At a glance
The detail that matters.
Membership should make access clearer without weakening clinical judgement, confidentiality or the need to use urgent services appropriately.
During membership
Keep contact and payment details current. Read notices about fee or service changes and the date they take effect.
When membership ends
Confirm the final payment, access end date, booked appointments, unused allowances and any ongoing clinical follow-up responsibility.
Membership in practice
What this means for your care.
The plan organises access. The doctor still makes each clinical decision according to your needs, the evidence available and the safest care setting.
Your written plan defines the commercial service. Your clinician defines the medical plan.
01
Price and billing
The written plan states the current fee, payment frequency, taxes where applicable, failed-payment process and any separate joining or service charges.
02
Contract period
Check whether there is a minimum term, how renewal works and how much notice is needed to end or change the plan.
03
Changes to the plan
The terms explain how price, access or service changes are communicated and what options you have before they apply.
04
Clinical care after ending
Cancelling membership does not erase records or interrupt a safety-critical plan without handover. Confirm prescriptions, results, referrals and follow-up separately.
Before you rely on the plan
Set expectations once.
Keep the plan summary and terms. Accurate member details and clear limits make care safer and prevent unexpected charges.
Have ready
- The plan summary and full membership terms
- The recurring fee and payment schedule
- Any minimum term or renewal date
- The cancellation route and required notice
- The complaint and refund process
Important limits
- Do not rely on a verbal description that differs from the written plan
- Cancellation of membership may not cancel an appointment already booked
- Ending membership does not cancel pharmacy, laboratory or specialist charges
- Unused access is handled according to the written terms
- Urgent clinical concerns still need the appropriate medical route
A simple route
From enquiry to ongoing care.
The member journey stays clear from the first plan summary through each consultation and follow-up.
Read
Review the plan summary, full terms and privacy information before payment.
Save
Keep the documents and confirmation showing the version you accepted.
Manage
Use the stated contact route for payment, member or plan changes.
End safely
Follow the cancellation process and confirm any open clinical actions or external charges.
Useful answers
Before you decide.
The practical details should be clear before you enrol or rely on membership for care.
Where is the current membership price?
Request the current written Individual or Family plan summary. The service confirms the fee before enrolment rather than relying on an undated website figure.
Is there a minimum contract term?
The current membership terms state whether a minimum term applies and how renewal works. Review that section before authorising recurring payment.
How do I cancel?
Use the cancellation method and notice set out in your membership terms. Ask for written confirmation of the effective date and final payment.
What happens to an appointment after I cancel?
Membership ending and appointment cancellation are separate. Check any appointment already booked and the applicable cancellation or payment terms.
What happens to my medical record?
Your healthcare record remains protected and retained in line with applicable requirements. Ending membership does not remove information needed for safe or lawful care.
Membership enquiries
Ask for the current plan summary.
Email your name, contact details and whether you are interested in Individual or Family membership. Please do not include symptoms, medicines or other medical information in ordinary email; the team will explain the secure route when clinical information is needed.
Allhours GP membership
Plan details, eligibility and practical questions.
Emailinfo@allhoursgp.com
Address22 Oxford Court,
Manchester
Manchester
Private careAlongside your NHS GP
Official guidance used for this page:
GOV.UK: online and distance selling ↗GMC: contributing to continuity of care ↗GMC confidentiality guidance ↗
General membership information only. Your written plan summary, membership terms and the clinical advice given for your care take priority.