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Private GP care designed around your life For life-threatening emergencies call 999
Online & in-person careManchester · Seven days a week
Private GP care, designed around your lifeFor emergencies, call 999
HomeSee a GPVideo & Telephone GP
Video & telephone GP appointments

A conversation that works for you.

Speak with a GP from a private space, by video or by phone. Explore the difference between the two formats and what happens after you have talked things through.

Allhours GP is in development. Video and telephone appointments are planned; live times and prices are not yet available on this page.

A person using a laptop from home during an online GP appointment
Your format, your spaceCare within reach.
Illustrative image
Video when seeing helpsTalk face to face from a private space.
Telephone when a call fitsA straightforward conversation by phone.
A plan that makes senseKnow the clinical next step.

Need help urgently? For a life-threatening emergency call 999. If you are unsure which urgent service you need, use NHS 111. Explore urgent GP care for suitable non-emergency concerns when booking opens.

Visit NHS 111 ↗
Choose how to talk

Two ways to connect. One considered approach.

Choose the way you would prefer to speak. Your GP may recommend a different format or an in-person examination when that is the safer option.

01 / FACE TO FACE

Video GP

See and speak with your GP from a private space on your phone, tablet or computer.

May be useful whenVisual information could help the GP understand part of your concern.
What you will needA device with a working camera and microphone, a reliable connection and a private place to talk.
Preview video appointment
02 / BY PHONE

Telephone GP

A focused conversation by phone when an audio call is suitable for your concern.

May be useful whenYour concern can be discussed and assessed without the GP needing to see you.
What you will needA working phone, a quiet place to talk and enough time to discuss your symptoms.
Preview telephone appointment

Format choice does not guarantee that your concern can be fully assessed remotely. The clinician will advise if something else is needed.

Clinical suitability

The right format depends on the concern.

Many everyday questions can begin with a remote GP conversation, but some symptoms need a physical examination, test or different service.

Start with your concern

Explain your symptoms, relevant history and what you would like help with.

Agree a suitable approach

The GP can decide whether video, telephone or face-to-face assessment is most appropriate.

Know when to change course

If remote care is insufficient, the GP should advise an examination, test or another service.

If you think you need urgent medical help right now while Allhours GP booking is unavailable, use NHS 111. For a life-threatening emergency, call 999.

Before and during your appointment

Make space for a good conversation.

A little preparation can help you explain what matters and get the most from the time with your GP.

01

Choose your format

When booking opens, select video or telephone, then review the available time, clinician, consultation length and full price.

02

Find a private space

Have your device ready and, if useful, note your symptoms, medicines and questions before the call.

03

Talk it through

Your GP will ask about your concern, explain what they can assess remotely and agree the next step with you.

After the conversation

A clear plan is part of good care.

Whatever format you choose, the aim is to understand your concern and leave you knowing what to do next.

A prescription is never automatic. Treatment and onward care depend on an individual clinical assessment.

Advice you can act on and what to watch for if things change.

Treatment if appropriate, with prescribing based on clinical judgement.

Further assessment when needed, including tests, referral or an in-person examination.

Appointment preview

Know the details before you book.

Times, clinicians, format, consultation length and total cost will be visible before payment when booking opens.

Service preview · Bookings not yet open
Your chosen format

Video GP appointment

A face-to-face conversation from your phone, tablet or computer.

Available timesShown when booking opens
Clinician & durationShown before payment
Total priceShown before payment

This page does not reserve appointments or collect patient information. Format and timing remain subject to clinical suitability and live availability.

Good to know

The practical questions.

What to expect from a planned video or telephone GP appointment.

Can I book a video or telephone GP appointment now?

Not through this page. Allhours GP is in development. Live times, clinician details, consultation length and the full price will be shown before payment when booking opens.

How should I choose between video and telephone?

Video can be helpful when seeing part of your concern supports assessment. Telephone may suit a discussion that can be assessed without visuals. The clinician may recommend a different format or an in-person examination if needed.

Can every problem be dealt with remotely?

No. Some symptoms require a physical examination, test or a more urgent service. A GP should explain when a video or telephone consultation cannot safely answer the question.

Will I receive a prescription?

Only if the GP decides it is clinically appropriate after assessment. Advice, further questions, tests or a face-to-face appointment may be the safer next step.

What happens if I need urgent care?

For a life-threatening emergency call 999. If you are unsure which urgent service you need, NHS 111 can guide you. Allhours GP is not currently taking bookings from this page.

Can children have remote GP appointments?

The clinician will consider the child’s age, symptoms and whether remote assessment is suitable. Some concerns need an in-person or more urgent assessment.

Do I need to leave my NHS GP?

No. Private GP appointments can sit alongside your NHS GP registration.

Explore every way to see a GP.

Discover planned 24/7 online access, urgent GP care and other appointment options.

See all GP appointments

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