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Medical reports

Insurance medical reports.

Confidential clinician reports prepared in response to a clear insurer request, your written authority and sufficient relevant information.

Send only the report type and your contact details by ordinary email. We will explain the secure route for forms and medical information.

A doctor discussing health information with a patient in a calm consultation
Good to knowSend the insurer’s questions first so we can confirm the right route.
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GMC-registered doctorsIndependent clinical judgement
CQC-registered serviceCare within a regulated setting
Manchester-based care22 Oxford Court, Manchester
Check the route

Is this the right service?

A quick check before booking avoids the most common delays: the wrong form, missing records or a request that needs another clinician or organisation.

01

Potentially suitable

An insurer has provided a specific report request or questionnaire, a clear purpose and your signed authority.

02

Your regular GP may be needed

The request depends on a long-term record that Allhours GP does not hold or asks for an opinion from the doctor responsible for your care.

03

Different request

You want a copy of your records rather than a new medical report, or you need a specialist/expert opinion outside general practice.

Clinical review

What the doctor considers.

An insurance report should be accurate, relevant and limited to the questions authorised. We first establish whether the clinician has the records, relationship and expertise needed to answer responsibly.

A report, certificate or referral is not guaranteed. The clinician must be able to support every statement from the information and examination available.

01

The insurer’s request

We check the purpose, questions, deadline, recipient and the scope of your consent.

02

Available clinical evidence

Relevant consultation records, diagnoses, treatment, investigations and specialist correspondence are reviewed.

03

What can be answered

The doctor distinguishes recorded facts, current findings and any professional opinion requested.

04

Your information rights

Where the Access to Medical Reports Act applies, the report process includes your statutory access choices.

Prepare well

Bring the evidence, not just the form.

The right documents help the doctor answer accurately and reduce the chance of a second appointment.

What to provide

  • The insurer’s request letter or questionnaire
  • Signed consent or authority and any policy or claim reference
  • Photo ID if an appointment or examination is required
  • Relevant records, results and specialist letters not already available
  • The insurer’s deadline and secure delivery instructions

Important limits

  • Do not email medical records until we confirm a secure route
  • We may redirect the request to your regular GP if longitudinal records are essential
  • Only authorised, relevant information is included
  • You can ask about access rights before the report is sent
  • The insurer—not the doctor—makes the policy, underwriting or claim decision
From request to document

A clear four-step process.

We check the request before confirming an appointment, so you know the format, evidence and cost in advance.

01

Request

The insurer provides focused questions, purpose, consent and recipient details.

02

Triage

We confirm scope, records, clinician suitability, fee and expected timeframe.

03

Prepare

The doctor reviews the evidence and arranges an appointment only if needed.

04

Authorise

Access rights are followed where applicable, then the report is sent securely as authorised.

Useful answers

Before you enquire.

Requirements vary, but these principles help you prepare for the right appointment.

Can I order an insurance report without an insurer’s request?

We usually need the organisation’s exact questions, purpose and delivery instructions. A general letter may not meet the insurer’s requirements and can create unnecessary cost or delay.

Can Allhours GP always complete the report?

No. Some requests depend on a long-term clinical record or the views of the doctor responsible for your continuing care. We review the request before confirming that we can accept it.

Can I see the report before it is sent?

Where the Access to Medical Reports Act 1988 applies, you may ask to see the report before it is supplied. The request and consent process should explain your options and timescales.

Can I ask the doctor to change the report?

You can ask for inaccurate or misleading factual information to be corrected. A doctor is not required to change an independent professional opinion, but the applicable process may allow you to add a statement or withhold consent.

Does the report decide whether my claim or application succeeds?

No. The report supplies medical information or opinion within its scope. The insurer applies its own policy terms and makes the final decision.

Request an appointment

Let us check the request first.

Email the report type, the organisation requesting it and your contact details. Please do not include medical information in ordinary email. We will reply with the secure next step and confirm suitability, what to bring, the fee and appointment length before booking.

General enquiries

A working contact route for medical reports and private referrals.

Address22 Oxford Court,
Manchester
Before bookingRequest review required
Official guidance used for this page:
This service information does not replace the instructions of DVLA, a licensing authority, employer, insurer, specialist provider or other receiving organisation.

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