Household care, organised
A single plan can make it simpler to understand how eligible adults and children access suitable private GP appointments.
A practical membership option for eligible household members, while keeping each person’s consent, confidentiality and medical record separate.
Current fees, included access, additional charges and membership terms are provided in writing before enrolment. Please do not email medical details.

Membership should make access clearer without weakening clinical judgement, confidentiality or the need to use urgent services appropriately.
A single plan can make it simpler to understand how eligible adults and children access suitable private GP appointments.
Clinical decisions, records, communication permissions and information sharing are managed separately for each family member.
The plan summary names who can join, any age or address requirements, the included access and charges for adding or removing members.
The plan organises access. The doctor still makes each clinical decision according to your needs, the evidence available and the safest care setting.
Your written plan defines the commercial service. Your clinician defines the medical plan.
Only people enrolled on the plan can use it. The service confirms each person’s identity and relationship to the account holder.
The clinician confirms parental responsibility, the child’s needs and the appropriate consent or involvement for their age and understanding.
An adult family member’s information is not automatically shared with the account holder or other relatives. Their consent and safety guide communication.
Young children and many symptoms need video or in-person examination. The clinician can redirect the appointment when remote care is not enough.
Keep the plan summary and terms. Accurate member details and clear limits make care safer and prevent unexpected charges.
The member journey stays clear from the first plan summary through each consultation and follow-up.
Request the current family plan summary and eligibility details.
Confirm the people to be covered and the responsible account holder.
Complete secure identity, consent, payment and medical-record steps for each member.
Choose the correct patient each time and follow the clinical advice about format and urgency.
The practical details should be clear before you enrol or rely on membership for care.
The current plan summary defines eligible relationships, ages and address requirements. Ask for it before enrolment so every person you expect to cover is named.
Not automatically. Adult clinical information is confidential. Access depends on the patient’s consent, legal authority and any safety considerations.
Sometimes, but age, symptoms and the need for examination matter. A clinician may require video, in-person assessment, urgent care or another service.
Yes. The service matches each concern to appropriate availability and clinical need. Continuity is supported where practical but a specific doctor is not guaranteed.
Their clinical record remains protected under healthcare record requirements. Access and billing change according to the written membership terms.
Email your name, contact details and whether you are interested in Individual or Family membership. Please do not include symptoms, medicines or other medical information in ordinary email; the team will explain the secure route when clinical information is needed.
Plan details, eligibility and practical questions.